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. / Terms of Service

The following Terms of Service must be agreed by the Customer when ordering a hosting package from / By agreeing to our Terms of Service, you are also agreeing our Acceptable Use Policy and our Privacy Policy.

Customer is entitled to a 30 day money back guarantee on hosting fees charged by / Account setup fees are non-refundable and any domain names registered on your behalf are subject to a $20 registration fee. Cancellations MAY ONLY be submitted via our CANCELLATION FORM. WE WILL NOT accept cancellations via regular email or phone call, no exceptions. Annual hosting fees including renewals after 30 days are non-refundable.

Customer acknowledge that / incurs fees up front to register domain names on customer's behalf. In the case where / cannot recover outstanding domain registration fees due to customer account going into unpaid status, / will retain ownership of domain name after 6 months.

Customer acknowledges and specifically agrees that chargebacks are unlawful if /'s service has been rendered. If customer has a billing dispute with /, the Customer must settle such dispute with / directly without initiating any chargeback proceedures. Any chargeback will evoke an automatic US$150 (one-hundred-fifty dollars) service fee, without exception, for which customer will be held responsible in via a collection agency.

Returned checks will be assessed a $25.00 charge.

Customer acknowledges that annual accounts are billed on the first day of the anniversary month.

Customer acknowledges discounts for annual payment are only for the first year of service. Subsequent renewal terms are at regular price for annual and/or monthly billing.

Customer acknowledges that / reserves the right to place auto-dialed calls in the case that the customer's credit card is declined at the time of renewal.

Customer acknowledges that / reserves the right to delete all content if outstanding payments are not paid within 60 days.

Customer acknowledges that auto-dialed calls may be placed to the phone number on file and only serve as one of the means to notify customer via phone so that interruption of service does not occur due to declined credit card. Customer also acknowledges that auto-dialed billing reminder calls may occur more than once a month.

Returned checks will be assessed a $25.00 charge.

Customer is not permitted to store, resell or give away their website to any other person whilst under a contract with / / reserve the right to cancel your account at any point in time, for whatever reason without prior notice.

You are not permitted to store any more data than your given package amount agreed on the server. Should you exceed this limit / may suspend your account until further notice. You will be advised of what measures to take to ensure your stay within your limit.

Should the Customer wish to terminate their account, they must fill out our cancellation form located at / requires 30 day notice on all cancellations.

On closing a / account all data on the server will be deleted. Please ensure you have a full backup of everything stored before canceling as we will not be able to reclaim this data.

Customer is recommended to backup all data stored on our servers, as it is not guaranteed to be backed up by / / are not liable for any loss, damage or change to customer's data on the server caused by misuse, unavailability or removal of service. / reserves the right to solicit reseller hosting account customers directly in the case of a reseller becoming inactive or unresponsive to customer requests. / is not responsible for reseller domain names that are not renewed by the reseller. Resellers are responsible for keeping their information up to date in accordance to ICANN rules.

Customer is solely responsible for the entire content of their website. Please ensure you agree with the Acceptable Use Policy and that your website reflects the instructions set out by / The Customer may not run any server processes, for example talkers and IRC from / servers.

Should the customer wish to take advantage of the 30 day money back guarantee, please refer to our guidelines.

Should the customer exceed their bandwidth limit shown on chosen package, which then reaches the point where it has an adverse effect on our other / Customer we reserve the right to disable the website until you can reduce the usage. Any bandwidth overage charges will be billed at the end of the month for accounts that exceed their bandwidth allocation, at a rate of $10 per gigabyte (GB), rounded up, per month. We will email you around the time you reach your limit, although we are not responsible for email messages you do not receive.

As the customer, you are responsible for all the data contained within your website. You must ensure you have obtained any permission needed for any of the data, / are not liable for any consequence should it arise. / reserve the right to modify/update or revise this agreement without prior notice, at any point in time. If you have any queries regarding this agreement please contact /

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